Purchases are made upon inspection of our sample products, located in our head office location (and various client sites which can be accessed on request in Melbourne, Sydney & Brisbane).
We can also offer video inspections of sample meeting pods for customers located remotely if required. This is a great way to ask questions and see how they work, prior to delivery.
Units are packaged in special crates, which may weigh in excess of 500Kg, hence returns are only possible if the item is not as specified, faulty or damaged. In this case, we will replace or repair at our option to ensure the quality of our units is maintained.
If you change your mind within 7 days of purchase, the item must be returned to us fully intact with all component unopened – return freight would be paid by yourself and a 10% restocking fee would need to be charged.